Bisou Policy


Appointments can be made online through our website, or call us 781-570-2744. We advise booking appointments to avoid long wait time. We try our best to accommodate walk-ins, but please understand we need to honor the reserved time made by our clients.

Cancellations or No Shows

Life can be busy and full of the unexpected, so if you must cancel your appointment, be sure to call us at your earliest convenience to avoid NO SHOWS. Clients with 4 no-show appointments can only be taken as a walk-in appointment. Please take into consideration the technician's time.


Please arrive at least 10 minutes prior to your scheduled appointment so you can decompress and take your time to choose colors. We offer extensive color choices and can take time to find the right colors.


Regretfully, untimely arrivals may be subject to reduced service time, change of technicians, or rescheduling to remain on schedule for subsequent guests. Please call us and we will always try to accommodate as much of the appointment time as your late arrival allows.

Payment Methods

We accept payments in the form of Cash, Credit, Apple Pay, or a valid Gift Certificate. WE DO NOT ACCEPT PERSONAL CHECKS.


Gratuity is not included in the service prices. We accept gratuity in the form of cash, personal checks, or Venmo. Gift certificates cannot be used towards gratuity.


All services and gift certificates are final sale.

Group Booking

For private parties and group booking inquiries, please email We will respond with-in 24 hours with a form to fill out. We do require credit card information for our cancellation policy. Thank you.

Medical Conditions

Guests with medical conditions are advised to consult their doctors prior to booking any salon services. Kindly inform us of any existing medical conditions prior to receiving your treatments. Bisou Nail Bar reserves the right to discontinue a service for any reason to ensure the safety of all parties.


For your convenience, we suggest you leave your jewelries/valuables at home. Bisou Nail Bar will not be responsible for lost, stolen, or damaged items.

Service Satisfaction

We strive for customer satisfaction. If you are unhappy with our service, please email our manager at We also guarantee our work! If your nails chip within days of your service please email a photo to us or call us 781-570-2744. We will offer a complimentary touch up on the affected nails only. Outside the guaranteed period will be charged as accordingly. Dazzle dry polish lacquer –please contact us within 3 days Gel Polish lacquer-please contact us within 5 days Dip powder –please contact us within 6 days